Refund Policy
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Our website address is: https://iraedu.tech.
Last Updated: 14 Sep 2023
Thank you for choosing IRA Edu Tech for your educational needs. We are committed to providing high-quality online courses and resources to help you achieve your learning goals. Before you enroll in any course or make a purchase, please carefully review our refund policy outlined below.
No Refunds Policy
At IRA Edu Tech, we offer a wide range of courses and educational materials created and curated by experienced instructors and experts. We are confident in the quality of our content and are dedicated to ensuring that you have a positive learning experience.
Due to the nature of digital products and the immediate access provided upon purchase, we do not offer refunds for any course, subscription, or digital product on our platform. This includes, but is not limited to, the following scenarios:
Change of Mind: We do not provide refunds if you change your mind after enrolling in a course or purchasing a subscription.
Technical Issues: While we strive to provide a seamless learning experience, if you encounter technical issues, please contact our support team for assistance. Refunds will not be provided for technical issues, but we will make every effort to resolve them promptly.
Dissatisfaction with Course Content: If you are dissatisfied with the content of a course, please let us know so we can better understand your concerns and improve our offerings. However, this dissatisfaction does not qualify for a refund.
Incomplete Course: We encourage all our learners to complete the courses they enroll in. If you do not complete a course, it does not qualify for a refund.
Subscription Renewals: For subscription-based services, it is your responsibility to manage and cancel your subscription before the renewal date to avoid additional charges. We do not provide refunds for subscription renewals.
Promotional Discounts: Courses or subscriptions purchased with promotional discounts or special offers are non-refundable.
Exceptional Circumstances
In very rare cases, [Your Online Learning Platform] may consider providing a refund in exceptional circumstances, such as:
Duplicate Payment: If you accidentally make duplicate payments for the same course or subscription, please contact our support team for assistance within 48 hours of the transaction. We may consider a refund for the duplicate payment.
Billing Errors: If there is a billing error on our part, please contact us immediately, and we will rectify the issue promptly.
Fraudulent Transactions: If we suspect a transaction is fraudulent, we may refund the affected user at our discretion.
Contact Us
If you believe your situation qualifies for an exceptional refund, please contact our support team at support@iraedutech.com within 30 days of your purchase. We will review your request and respond within a reasonable timeframe.
Please note that any refunds provided in exceptional circumstances are solely at the discretion of IRA Edu Tech.
By enrolling in a course or purchasing a subscription on IRA Edu Tech, you agree to abide by this refund policy.
Thank you for choosing IRA Edu Tech for your educational journey. We look forward to helping you achieve your learning goals and providing you with valuable educational resources.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery